How It Works

Simple setup. Consistent enforcement.

Shono helps practices move from signup to automated no-show handling without adding more staff burden.

Create your account

Set up your practice and admin access.

Connect Stripe

Enable the billing and payment workflows Shono depends on.

Set your policy

Choose the no-show and late-cancellation rules your practice wants to enforce.

Let Shono run

Consent, review, and payment handling follow a clearer and more consistent process.

Your team still owns decisions

Shono automates process. Your team still controls policy and exceptions.

Policy decisions

Your practice still decides the rules that govern no-shows and late cancellations.

Setup ownership

Someone on your team still needs to own account setup, Stripe, and first-time configuration.

Exception handling

Staff remain in control when a case needs review instead of pushing everything into blind automation.

Why Stripe matters

Stripe is part of setup, not an optional later step.

Shono uses your connected Stripe account for payment and billing workflows tied to policy enforcement.

That means the practice should be ready to complete Stripe onboarding during setup, not later as a separate project.

If you want the practical checklist first, start with the setup guide.

Be ready before you begin.

The setup guide gives you the short checklist for who should own setup, what to have ready, and how onboarding will flow.